Our view on AI

AI is a powerful digital tool. We use it carefully, among other digital tools, to research and compile KindScore ratings. It is how we are able to provide a sustainability rating for every single activity with an online presence.

At the same time, we are aware of the impacts of AI, both in direct usage and via the continued development of AI and data center construction. Read on to see why we believe KindScore is a responsible use of AI, and where we stand on the prevalence of AI technologies more broadly.

The average KindScore rating's AI energy use is roughly equivalent to charging your phone by 2%.

Last updated: 12 September 2026

Summary

  • KindScore uses AI to turn large amounts of public information into a sustainability rating.
  • This is the only way to provide a rating for every tourism activity with an online presence.
  • We measure our use of AI and keep it extremely efficient.
  • Our view is that KindScore is a responsible use of AI, where the benefits of more sustainable travel far outweight the relatively small costs.
  • We do not agree with model development and data center construction continuing at its current pace.

Why we use AI

Our firm belief is that enabling travellers to choose more sustainable operators is a sustainability benefit that vastly outweighs the cost of running the KindScore ratings.

AI is uniquely powerful as a tool for reading large amounts of public information from search results and distilling it into the most important points.

It means we can provide an estimated sustainability impact rating for every travel activity with an online presence, which would not be possible otherwise.

Putting AI into perspective

AI is not the only technology with high potential energy consumption. A lot of energy is used in digital infrastructure, including data centers, when we watch Netflix, TikTok or Instagram, make video calls or even search the web.

AI is one of several digital tools in the pipeline that creates a KindScore rating for an activity.

We endeavour to keep our use of AI extremely efficient. This matters because it's a technology with the potential to use a lot of energy. Staying efficient also keeps our costs manageable, so as independent founders we have a real incentive to be responsible. We also use prompt caching and result caching to further reduce AI use.

The technical details

As of 12th September 2026, an average KindScore rating used around 33,000 input tokens and produced around 1,000 output tokens, on Claude Haiku.

This means that a KindScore rating's AI uses around 0.3 Wh of electricity. That's roughly equivalent to charging your phone by 2%, using a microwave on high power for 1 second, or watching about 3 minutes of short-form video.

We continually measure the tokens used per rating to estimate the energy usage to ensure we stay accountable for our energy usage.

Not all AI is efficient

KindScore runs text analysis on a small AI model, which keeps it efficient.

For comparison, Meta is encouraging users to generate AI videos. Generating 1 minute of AI video can use over 10,000 Wh of electricity. You'd need to run over 30,000 KindScore ratings to come close to that level of electricity usage.

We believe this is a completely irresponsible use of AI.

Data centers and AI development

Like every activity we do on the internet, AI uses data centers. This isn't automatically a bad thing, but rapid development and enormous use of AI by large corporations is driving huge demand for new data center construction, and often at the cost of the environment.

One example of data center construction that we see as irresponsible is from Meta, who are building a 5-gigawatt data center almost the size of Manhattan, largely to serve their social media algorithms and their push for users to generate AI videos, which is extremely energy-intensive.

Training new and more powerful AI models not only increases demand for data centers, but may also create a far-reaching range of risks for our society.

While the topic of frontier AI model development is much too large to discuss here, we will state that we don't support this development continuing at its current pace, due to legislation failing to keep up and the increasing dangers of more powerful models being used irresponsibly.

KindScore uses Claude Haiku, an existing small model that is exceptionally useful and efficient. We do not require or rely on further training of AI models or construction of new data centers, and it is our firm belief that governments should be taking more decisive action to slow and regulate both of these processes.

Curious how this fits into a rating? Read our KindScore methodology